Best Western Premier Sapphire Ha Long

We visited at a low season, when there was a hefty discount on the room. And the hotel highly exceeded our expectations. Great spacious room. Nice and diverse breakfast ( we paid separately for it after discovering that there are no good places in a short walking distance open in the morning ). Great pool - in the shadow for a large part of the day, but the water is warm and pleasant. Kids’ room was a great addition, we had a lot of fun playing there.If we ever come back in Halong that’s a very nice place to stay again. There is a very nice and cheap massage/spa salon in the sister residential tower. Cheap and quality laundry is located not far at 56 Long Tien.

We enjoyed our 2 day stay here, it was quiet. Excellent location if you want a room with a view. The area was very quiet in the week and very few restaurants within walking distance. Although it's a large building with many hard surfaces, especially in the corridors, it's the friendly staff that makes all the difference. Ms Ha in the restaurant and Ms Ha in reception are both such exceptional individuals. Good breakfast, enough seating and a good variety. Lovely swimming pool. Room is spacious. Large bathroom and shower, lovely soap and sjampoo. Good linen and fabulous pillows.

The hotel is amazing, indoor and outdoor pools are amazing. The area for kids is pretty good too and the gym is also top of the line. they might put some more machines to train lower body though. Ah the food, that is really good, if someone get here order the pasta, yes the pasta is good not only the vietnamese food is amazing. The burger needs some salt in the meat though

Nice new hotel with good views and location. Room is big enough with standard equipment and facilities available. Some local attractions are nearby together with variants for local café, shops. Good breakfast with number of variants. Kids really enjoyed kids room - brand new and pretty spacious. Free parking for car or motorbike.

Beautiful hotel with fantastic views of Ha Long Bay. Reception and dining staff is friendly, professional, and very helpful. Rooms are modern, well appointed and comfortable. We had an issue with our initial room and staff resolved quickly even providing an upgraded room.